Robert Heath

First, solve the problem. Then, write the code.

John Johnson

Results-oriented engineer with a thorough understanding of the entire development process from bug identification to deployment of bug-fixes.

Over fifteen years experience designing, developing, maintaining, deploying, and testing web based software in challenging, fast-paced environments.

Demonstrated ability to acquire technical knowledge and skills rapidly. Innovative problem solver, able to see the business and technical sides of a problem.

Proven leadership, negotiation, and problem resolution abilities. Exceptional communication skills, both oral and written.

Experience


Spredfast - Social Media Marketing & Management Software

Spredfast

Austin, Texas

www.spredfast.com

Test Engineering Manager

October 2015 – Present

  • Managed local and off-shore QA and Automation teams.
  • Increased production build process speed by over 85%.
  • Decreased build times by over 85%.
  • Improved automated regression test cycle execution time by over 80%.
  • Enabled developers to execute targeted automated regression suites against isolated changesets in pre-production to improve overall quality and time-to-production.
  • Designed and developed internal tools to help engineers be more efficient.
  • Maintained internal tools such as Jira and Bamboo.
  • Deployed and maintained pre-production environments in Kubernetes and AWS infrastructure.

Release Team Lead

October 2014 – October 2015 (1 year 1 month)

  • Managed the defect lifecycle for high visibility production issues.
  • Responsible for deploying code to production environments.

Sustaining Team QA Lead

February 2012 – October 2014 (2 years 9 months)

  • Manage the testing and deployment efforts of weekly software releases to address high impact/visibility software defects.
  • Worked with key stakeholders including product management and scrum masters to analyze bugs/features for potential release.
  • Managed test planning and execution efforts of 2-4 QA Engineers.
  • Organized and scheduled production deployments.

Software Quality Assurance Engineer

February 2011 – February 2012 (1 year 1 month)

  • Plan, test, and deploy bug fixes to address production software defects.
  • Install, manage, and support testing environments.
  • Determine testing requirements and create test plans for new features.
  • Write and execute manual regression tests.


OnRamp - Compliant Hosting, Secure Colocation, and Cloud Services

OnRamp

Austin, Texas

www.onr.com

Software Engineer

November 2003 – February 2011 (7 years 4 months)

  • Design, develop, implement, and support web based e-commerce and content management applications.

Technical Support Representative

August 2001 – November 2003 (2 years 4 months)

  • Assist customers with connectivity issues, networking configuration, and software support.

Big Bad Bison

Big Bad Bison Web & Creative Studios

Austin, Texas

Owner/Lead Developer

January 2009 – July 2013 (4 years 7 months)

  • Design, develop, implement, and support web based e-commerce and content management applications.
  • Ensure that deadlines and client expectations are met. Generate new business and foster existing business relationships.


Robert Heath Consulting

Austin, Texas

Owner

January 2000 – Present

  • Design, develop, implement, and support web based e-commerce and content management applications.
  • Ensure that deadlines and client expectations are met.


Education


Austin Community College

Associates of Applied Science, Visual Communication · (2004)